Aena has put out a tender for the private security service of the 46 airports and the 2 heliports of its network in Spain for an import of 1,500 million euros, as reported in a statement. The award period is four years, extendable for another year and, initially, the tender has been divided into 13 lots, although this number could vary throughout the process.
Specifically, the Adolfo Suárez Madrid-Barajas Airport is present in the first three batches (passenger inspection and ‘fast track’, hold baggage inspection and Airport Management Center). For its part, the Josep Tarradellas Barcelona-El Prat Airport is located in lots 4, 5 and 6. As for the second lot, next to the Barajas hold baggage inspection are the Madrid Cuatro Vientos, Valladolid and Salamanca airports. . In addition, lot 5 is made up of the inspection of hold luggage at El Prat and the airports of Girona-Costa Brava, Reus, Zaragoza, Sabadell and Huesca.
The rest is made up of the aerodromes of Gran Canaria, Tenerife South, Tenerife North-Ciudad de La Laguna, César Manrique-Lanzarote, Fuerteventura, La Palma, El Hierro and La Gomera in the seventh batch; those of Palma de Mallorca, Menorca, Ibiza and Son Bonet in the eighth lot; those of Alicante-Elche Miguel Hernández, Valencia, Internacional Región de Murcia, Almería and Albacete in the ninth batch.
Likewise, lot number 10 is for the airports of Málaga Costa del Sol, Federico García Lorca Granada-Jaén and Melilla and the heliports of Ceuta and Algeciras; lot 11 for those of Seville, Jerez, Córdoba and Badajoz; the 12th for those from Bilbao, Vitoria, San Sebastián, Logroño-Agoncillo, Pamplona, Seve Ballesteros-Santander and Burgos; and the last batch for those of Santiago-Rosalía de Castro, A Coruña, Vigo, Asturias and León. During the term of the contract, Aena is going to carry out an “important” process of technological modernization with which it seeks its leadership position in world airport management.
Specifically, the company will continue to install explosive detection equipment (EDS standard 3) to inspect hold baggage, in compliance with European regulations. In addition, the security filters will be modernized, with the implementation of state-of-the-art technologies (EDSCB, ATRS, Remote Screening and biometric systems) to expedite the passage through pre-boarding controls and improve the passenger experience.
competitive dialogue
As a novelty, in this tender Aena will apply the competitive dialogue procedure, so the objective of providing the service will be outlined during the dialogue phase with the candidates, based on a descriptive document that establishes the most relevant aspects of the bidding Companies now have a period of 30 calendar days to present their requests for participation, technical and economic offers. In a second phase, a dialogue will be established with the bidders on aspects such as the duration of the contract or the configuration of the lots, among others. Once the dialogue period has closed, the suppliers must present their final offers.
With this competitive dialogue procedure, Aena intends to give voice and involve potential awardees throughout the process, incorporating their contributions so that the dossier is balanced and attractive to the sector. The security service at the airports in the Aena network has high levels of perception by passengers. According to the ASQ (Airport Service Quality) surveys on passenger satisfaction last year, the average rating of this service is 4.23 out of 5, compared to the European average of 4.18.